Privacy Policy

Last updated: June 2026

Who We Are

This website is operated by GM Electrical Services ("we", "us", "our"), an electrical contractor based at 201 Liverpool Road, Penwortham, Preston, PR1 0QD. We are committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

Information We Collect

We only collect information that helps us respond to your enquiry and provide our services. This may include:

• Contact details you provide — such as your name, email address, telephone number and postal address.
• Enquiry information — details about the property and the work you are interested in (for example, solar PV, battery storage, EV charging or electrical work).
• Technical information — basic, non-identifying data such as browser type and pages visited, gathered to keep the website working and secure.

How We Use Your Information

We use the information you give us to:

• Respond to your enquiry and provide a quote.
• Arrange site surveys and carry out the work you have requested.
• Keep in touch with you about your project and our services.
• Meet our legal, regulatory and certification obligations (for example, MCS and NICEIC requirements).

We will not sell your personal data, and we will only share it where necessary to deliver our services or where we are required to do so by law.

Lawful Basis for Processing

We process your personal data on the basis of your consent (when you contact us), to take steps to enter into or perform a contract with you, and for our legitimate interests in running and improving our business. Where we rely on consent, you can withdraw it at any time.

Third-Party Services

To run this website and respond to enquiries, we use a small number of trusted third-party services, each with their own privacy policies:

• Cognito Forms — powers our contact form so we can receive your enquiry.
• Google Maps — displays the map showing our location.
• WhatsApp — used if you choose to message us via the WhatsApp button.
• Instagram — linked from our website if you choose to view our profile.

Cookies

This website uses a minimal number of cookies and similar technologies that are necessary for the site and its embedded services (such as the contact form and map) to function. You can control or delete cookies through your browser settings; doing so may affect how parts of the site work.

How Long We Keep Your Data

We keep your personal data only for as long as is necessary to deal with your enquiry, to provide our services, and to meet our legal and certification obligations. When it is no longer needed, we securely delete or anonymise it.

Your Rights

Under UK data protection law you have the right to:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data, or restrict how we use it.
• Object to processing, and withdraw consent where it applies.
• Request a copy of your data in a portable format.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

This policy may be updated from time to time. Any changes will be posted on this page.